Values-Led Organisational Culture Consulting
Your systems reflect your values. Whether you meant them to or not.
Organisations working in high-pressure, high-stakes environments — justice, healthcare, social care, public service — don’t just carry the weight of their work. They carry the weight of the people they work with. And without intentional, psychologically informed design, systems that are meant to help can cause harm instead.
What we do
Trauma-informed consulting that goes beyond awareness training.
Most organisations are aware of trauma. Fewer have done the harder work of embedding that awareness into how they are actually structured — their policies, their leadership, their ways of communicating, their cultures of accountability.
We work with organisations that want to move from awareness to genuine, values-led cultural change. This is not a one-day workshop. It is a structured, phased process of assessment, planning, implementation, and evaluation — grounded in psychological science and delivered by a practitioner who works in the systems you are trying to change.
Dr Larissa Johnson brings forensic, clinical, and cultural expertise that most organisational consultants don't have. She has worked directly within justice systems in the UK and Caribbean, assessed the individuals those systems manage, and understands the organisational dynamics at play — from leadership culture to frontline practice — from the inside.
Our consulting is values-led in a specific sense: we believe that how an organisation operates reflects what it actually values, not what it says it values. The work begins by examining that gap honestly — and then building something more coherent.
We draw on evidence-based frameworks including SAMHSA's six trauma-informed principles, Karen Treisman's organisational frameworks, and the International Framework for Court Excellence (IFCE) where relevant. All of this is adapted to the specific context, culture, and constraints of the organisation we are working with.
We work across the UK and Caribbean UK Overseas Territories, with particular depth of experience in Cayman Islands public sector and justice contexts.
Who we work with
Organisations operating under pressure.
We work with organisations where the nature of the work brings staff and service users into regular contact with trauma, high conflict, complexity, or systemic harm. This includes:
Justice and correctional services
Courts, prisons, probation services, and youth justice — where staff and those in their care are often managing the long-term effects of systemic and developmental trauma.
Healthcare and mental health services
Teams working with complex, high-need presentations in settings where vicarious trauma, burnout, and secondary stress are significant risks.
Social care and child protection
Organisations navigating high-stakes decisions under resource pressure, where trauma-informed practice can reduce harm to both service users and practitioners.
Public sector and government bodies
Ministries, agencies, and statutory bodies seeking to align operations with trauma-informed principles — particularly in post-colonial or small-jurisdiction contexts where cultural responsiveness is critical.
Education institutions
Schools, colleges, and universities supporting students and staff through the effects of systemic disadvantage, trauma histories, and institutional stress.
Nonprofits and third sector organisations
Values-led organisations seeking to ensure their internal culture reflects the same principles they advocate externally.
What distinguishes our approach
This is not standard trauma awareness training.
Psychologist-led, not trainer-led
Our work is led by doctoral-level clinical and forensic psychologists with direct experience working within the systems we consult to. We bring clinical depth, not just frameworks. That means we can engage with the psychological complexity of what is happening in your organisation — not just describe it.
Formulation before prescription
We do not arrive with a predetermined programme. We begin by understanding your organisation — its history, its pressures, its culture, its specific challenges. The work we recommend emerges from that understanding, not from a standard package.
Culturally grounded
Trauma does not exist outside of culture, history, or power. Our approach is explicitly shaped by decolonial and contextual frameworks. This is particularly important in Caribbean and diasporic contexts, and in organisations grappling with the legacies of structural harm.
Sustained, not one-off
Lasting organisational change does not happen in a day. Our model is phased — typically spanning 12 to 18 months — with built-in evaluation and sustainability planning. We do offer standalone training and consultation, but we are transparent that a single session produces awareness, not change.
“An organisation can say it is trauma-informed. The question is whether the people inside it feel safe, heard, and able to do their jobs without it costing them their wellbeing. That gap between stated values and lived experience — that is where the work begins.”
– Dr. Larissa Johnson, Clinical Director, inMind Psychological Services
How we work
A phased model for lasting change.
Genuine organisational transformation requires more than training. Our phased model provides a structured pathway from initial assessment through to embedded, sustainable change.
Phase 1 — Months 1 to 3
Baseline Assessment & Awareness
We begin by understanding where your organisation actually is — not where it thinks it is. This involves:
- Organisational assessment using SAMHSA and evidence-based frameworks
- Interviews, surveys, and focus groups with staff at all levels
- Review of existing policies, procedures, and practice
- Identification of strengths, pressures, trauma impacts, and cultural dynamics
- Formation of an internal change team with representation across the organisation
- Initial awareness sessions to build shared language and understanding
Phase 2 — Months 4 to 6
Planning & Change Team Development
With a clear picture of the organisation, we build the internal capacity and strategic direction to drive change:
- Specialist training for the change team in trauma-informed organisational principles
- Co-development of a tailored action plan with measurable goals
- Establishment of KPIs to monitor progress over time
- Leadership coaching and briefings
- Development of a communication strategy for organisation-wide engagement
Phase 3 — Months 7 to 12
Organisation-Wide Implementation
Trauma-informed principles are embedded across the organisation through training, policy change, and structural redesign:
- Organisation-wide trauma awareness training tailored to role and level
- Policy and procedure review and redevelopment through a trauma-informed lens
- Embedding trauma-informed practice into recruitment, onboarding, and supervision
- Communication and leadership culture work
- Regular feedback loops to refine implementation as it progresses
Phase 4 — Months 13 to 15
Evaluation & Sustainability
We measure what has changed and build the conditions for the work to continue without us:
- Follow-up organisational assessment against baseline findings
- Review of KPIs — staff satisfaction, turnover, engagement, stakeholder feedback
- Documentation of lessons learned and areas for ongoing development
- Sustainability planning: ongoing training cadence, policy review cycles, leadership accountability
- Handover to internal champions with ongoing consultation available as needed
The above is our full implementation model. We also offer scoped consultations, standalone training days, and leadership briefings for organisations at an earlier stage of their journey. All work is preceded by a discovery conversation to understand your needs and confirm whether and how we can help.
Fees
Pricing and engagement.
All consulting work is scoped and priced individually following a discovery conversation. Below are our standard rates as a guide. Multi-phase implementation projects are priced as a bespoke proposal based on scope, duration, and organisation size.
From £700
Training session, leadership briefing, or scoped consultation up to 4 hours. Virtual or on-site.
From £1,200
Training, workshop facilitation, or on-site consultation. Travel costs additional.
Bespoke
Multi-phase implementation work scoped individually. A detailed proposal is provided following initial assessment.
Delivery is virtual or on-site depending on scope and location. Travel and accommodation costs apply for on-site work. We work with both privately funded organisations and those commissioning via public sector procurement processes.
Questions
Frequently asked questions.
We've already done trauma awareness training. Is there still value in working with you?
Almost certainly yes. Awareness training is the foundation, not the destination. Most organisations that have done training find that it created understanding without creating change — because change requires structural and cultural work that a training day can’t deliver. We often work with organisations who have awareness but are not yet trauma-informed in practice.
We're a small organisation with limited budget. Can we still work with you?
Yes. Not every engagement needs to be a full phased programme. We work with smaller organisations on scoped consultations, leadership briefings, and policy reviews — work that creates meaningful change within a realistic budget. Get in touch and we’ll discuss what’s possible within your constraints.
Can you work with organisations outside the UK?
Yes. We have specific experience working with organisations in the UK Overseas Territories, particularly in justice and public sector contexts. Much of our consulting can be delivered remotely; on-site delivery outside of the UK can be arranged with appropriate notice
How do you handle the cultural dimensions of this work?
Our approach is explicitly shaped by decolonial and contextual frameworks. We do not apply a single universal model of trauma-informed practice — we adapt to the specific cultural, historical, and community context of the organisation we are working with. This is particularly important in Caribbean contexts, where the legacies of colonialism, slavery, and structural harm are directly relevant to how organisations function and how people within them experience safety.
What does the discovery process look like?
We start with a free 45-minute conversation to understand your organisation, what you’re trying to achieve, and whether we’re the right fit. If there’s a good match, we’ll provide a written outline of how we’d approach the work and a fee proposal. There’s no obligation at any stage.
Do you offer supervision or ongoing consultation for staff?
Yes, as part of a broader engagement or as a standalone arrangement. Regular reflective practice and supervision are central to sustaining trauma-informed culture over time — we can incorporate this into a phased programme or discuss it as a separate arrangement.
Get in touch
Start with a conversation.
A free 45-minute discovery call to understand what you’re working with and whether we can help.