Alex Moreno
Administrative Assistant
About Me
I’m Dr. Elena, a Clinical Psychologist with a deep commitment to helping individuals find clarity, healing, and resilience. My approach is rooted in evidence-based practices, with a strong focus on building trust and creating a safe, nonjudgmental space for growth.
With over a decade of experience, I specialize in supporting adults navigating anxiety, trauma, life transitions, and emotional regulation. I integrate cognitive-behavioral therapy (CBT), mindfulness, and trauma-informed care into my sessions, tailoring each plan to meet the unique needs of every client.
What drives my work is the belief that peace of mind isn’t just possible—it’s a process we can walk through together. I view therapy as a collaborative journey, and I’m honored to support each step toward greater self-awareness, connection, and healing.
Professional Focus / Areas of Expertise
Administrative coordination and scheduling
Client communication and first-point support
Record keeping, documentation, and data privacy
Culturally responsive service and inclusivity
Supporting trauma-informed
Diploma in Office Administration – University College of the Caribbean
Certified Medical Administrative Assistant (CMAA) – National Healthcareer Association
Over 10 years of administrative experience in healthcare and mental health environments
He understands the importance of creating a calm, respectful first point of contact for individuals seeking care. With a warm, professional demeanor, Alex ensures that every interaction—whether over the phone or in person—feels welcoming and supportive. He values empathy, confidentiality, and consistency, helping to build a sense of trust and safety from the very first step in the client journey.
- Certified Medical Administrative Assistant (CMAA)
- Member of the International Association of Administrative Professionals (IAAP)
- Knowledgeable in data privacy regulations and HIPAA compliance
Languages Spoken / Special Skills
- Languages Spoken:
English (fluent), Spanish (conversational) - Special Skills:
Trauma-informed communication, client intake support, culturally responsive service, medical admin systems (e.g., PracticePal, SimplePractice)
